Complaints Procedure

In the event of any complaint being made, the SENCO / Inclusion Co-ordinator should be contacted in the first instance.  If the matter / issue remains unresolved:

  • The case will be passed to the Principal for further investigation and reported to the SEN Governor.
  • Any formal complaint should be made in writing to the Academy Improvement Committee (AIC) via the Principal, which will be forwarded in due course.